Gitlab solutions architect handbook Structure The Commercial Solutions Architecture team is a part of the global SA Organization that focuses on primarily Mid-Market customers aiming to lead technical evaluation efforts in an efficient Discover GitLab Solutions Architects' tools and resources. Development and contribution guidelines: Contribute to PacktPublishing/Solutions-Architect-s-Handbook-3E development by creating an account on GitHub. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Frontend Engineers at GitLab work on our product. The sites content is The GitLab handbook, rendered with Hugo and GitLab pages. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; This is a collection of best practices collected from working with customers on each stage of the SDLC. Elasticsearch - Advanced Search Enabling Elasticsearch for faster and more accurate A Technical Close Plan is an internal strategy that Solutions Architects can use to secure a technical win for a given opportunity. You will spend the majority of your time making application changes to improve database performance, scalability and reliability and delivering foundational database solutions and best practices for our backend engineering teams. GitLab; TeamOps; Handbook; Job Families; Reports; The Handbook. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs This page used to provide an inventory of assets created and maintained by the Product and Solution Marketing team. What is the Market Insights Program? We are a business partner who: Provides deeper market knowledge and understanding, clarity through fresh perspectives, and recommendations for effective business decision-making (innovation The Handbook. From Dedicated to Cells: A Technical Analysis; GitLab Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Merge Request rate, As engineers at GitLab, we lead the evolution of software, constantly working to find the right balance between proactive work, reactive work, and innovation. The new home for the GitLab handbook and related content. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Channel Solutions Architecture Engagement Model GitLab Field Teams can engage a Channel SA when a GitLab Partner is involved in an opportunity and needs presales support, general enablement, or general practice building support. Handbook. Continuously deliver high quality end user experience - quality with speed. com. Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. com service as well. Responsibilities. Excessive complexity across IT architecture and infrastructure. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 OKRs Solutions Architects (SA) who work with the Public Sector provide subject matter expertise and industry experience throughout the sales process to Public Sector customers within the United States Job Families; The Handbook. Status Authors Coach DRIs Owning Stage Created ongoing grzesiek The Handbook. Overview of Objectives and Key Results (OKRs) Public Sector Solutions Architects; Renewals Managers. Our database engineer is a hybrid role: part software engineer, part database expert. Objection handling means responding to the customer in a way that changes their mind or alleviate their concerns. At GitLab, we understand that our customers’ success is our success. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding; The Handbook. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Content calendar for Solutions Architects. The process is designed to support shifting from product scoped conversations (focusing on The Strategic Field Organization is a team of Principal Solutions Architects that support global strategic sales opportunities and customers. Handbook; Job Families; The Handbook. Led by GitLab Solution Architects, these half-day pre-sales enablement sessions cover essential use cases and serve as an efficient alternative to extensive proofs of value (POVs). Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs Public Sector Solutions Architects; Renewals Managers. Solutions Manager (Intermediate) Job Grade The Solutions Manager (Intermediate) is a grade 6. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; The Handbook. Solutions Architects Solutions Architects (SA) are the trusted advisors to GitLab prospects and customers during the presales motion, demonstrating how the GitLab application and GitLab Professional Services The GitLab Sales Development team is looking for a Sales Development Solutions Architect to join our Revenue Marketing Team. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; The security architect is a highly technical role responsible for planning, designing, testing, implementing and maintaining security strategy and solutions across the entire GitLab ecosystem. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs Solutions Architects are occasionally called on at a moments notice to give a demo or join a call to show a prospect or customer specific GitLab functionality Handbook; Job Families; The Handbook. More specifically the responsibilities of this role include: Core DevOps Solution Definition A DevOps solution is: A customer problem or initiative that needs a solution and attracts budget Defined in customer terms Often aligned to industry analyst market coverage (i. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 OKRs; CSM handbook. The GitLab Inc. Development and contribution guidelines: The GitLab handbook, rendered with Hugo and GitLab pages. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Purpose and contribution process for the GitLab Solutions Documentation section. The Staff Backend Engineer is a grade 8. Healthcare Financial services Manufacturing Solution. Public Sector Solutions Architects; Renewals Managers. Copy path. GitLab; TeamOps; Handbook; Job Families; The Handbook. They are typically categorized into 3 buckets that address Market segment requirements (e. pdf. I have a really hard time reading that much text on my computer as I personally enjoy having physical copies. Reliability Experts typically help to develop the service (in which they may be Specialists) but with explicit attention to the reliability of the service in production. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs The Handbook. Reporting to the Vice President of Customer Success, the leader is responsible for developing strategies and operations to deliver best-in-class services (i. Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Merge Request rate, Distinguished Engineer Roles at GitLab Distinguished Engineers are recognized experts in multiple technology domains within GitLab, and represent the senior technical leadership within their organization and throughout the company at large. Job Grade. The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; How GitLab approaches the software compliance solution including messaging and key resources to help marketing and sales. Manager of Professional Services Practice Development. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 OKRs; A Customer Success Plan is a customer-facing and mutually agreed roadmap for achieving value through GitLab adoption. Responsibilities Technical Writing Managers, part of the UX department at GitLab, support their teams by helping to create an environment in which everyone can succeed. The Chief of Staff to the CEO leads the Office of the CEO at GitLab. Advocate for improvements to product quality, security, and performance that have particular impact across your team and others. We work closely with our Partner Account Managers (PAM) and Partner Territory Managers (PTM) who own the business aspects of the When working with GitLab, many prospects and customers have software delivery performance improvements as critical business outcomes. More than 3,000 people have contributed to GitLab. While it’s true that practice is important to hone one’s skills, it’s how you actually do that practice that matters. This role involves Solutions Architects record all customer and prospect activity. This includes both the open-source version of GitLab, the enterprise editions, and the GitLab. Objection Handling Process The Objection Handling Process can be broken down into the This is a practice guide for a Solutions Architect (SA) to engage enterprises for driving a strategic solution during discovery and scoping stage, which can lead into the technical evaluation. Responsibilities Develop features GitLab Product and Solution Marketing: Core product marketing, competitive marketing and intelligence, market research and insights, analyst relations and customer advocacy The Handbook. Solutions Architects work collaboratively with GitLab’s customers across segments, Sales, Engineering, Product Management, and Marketing organizations. @Mention any of the team to create a thread of 1:1 interaction. Handbook; Job Families; Reports; The Handbook. They handle installations ranging from single-node Omnibus installs, to our largest reference architectures utilizing IaC/CaC, migrations from multiple systems to GitLab SaaS or self-hosted, and advisory services across the entire GitLab feature Staff Backend Engineer. com service. Scope The compute and network layout that runs GitLab. Solutions Architects The Handbook. It is important that SA management takes the time to provide feedback on a regular basis to their individual team members, but simoultanously GitLab team members should share their feedback with Alliance Solutions Architect: Role & Responsibilities The Alliance SA is an influential technical representative from GitLab to Alliance partners like AWS, Google, IBM, Microsoft, VMWare, Red Hat, etc. We aim to make complex programs simpler with proactive, transparent, and efficient practices, while adapting our methodologies to the The Handbook. Our mission is to help these Solutions Architect; Success Services Management; Technical Enablement Program Manager; Technical Instructional Designer; Technical Writer, Customer Programs Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, The Program Manager, Field Enablement job family is responsible for aligning, building, measuring and managing world-class global sales content, training, and enablement programs. , consulting, implementation and educational Security Architecture is a natural extension of the greater Architecture initiative at GitLab. The overall workflow for selling Professional Services is defined in the Professional Services The Business Systems Architect job family works on custom APEX and Visualforce solutions for GitLab’s Salesforce. Help define and improve the user experience (UX) and The Chief of Staff to the CEO is a very talented individual who serves as a trusted advisor and confidant to the Chief Executive Officer (CEO). Objections typically fall into these categories. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; This is a practice guide for a Solutions Architect (SA) to position Professional Services to a customer during the sales cycle and gather the appropriate information to provide to the Professional Services Engagement Management Team for custom scoping, if necessary. Feedback is a two-way street. They work together with product managers, designers, and backend engineers to solve common goals. And tbh it would be awesome to save the handbook on my bookshelf The Handbook. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 A program enabling Solutions Architects (SA) to shadow a Solutions Architect people leader. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 OKRs; Every company is developing software. Enterprises Small and medium teams Startups Nonprofits By use case. Don’t be surprised if we “move” DMs Vision The Commercial SA team is the best place for demonstrating technical talent and product passion motivating the commercial customer to establish their unified DevOps strategy. Lack of full metrics and visibility across the entire process. Database Engineer. We have since updated the inventory so it includes all assets and it can now be found within Marketing Strategy & Performance We have kept the following info specific to the Product and Solution Marketing team as it may assist them in determining how to enter View the CSM Handbook homepage for additional CSM-related handbook pages. In this role, you’ll be responsible for providing Contribute to blueskybluesea/books development by creating an account on GitHub. At GitLab, product designers collaborate closely with product managers, engineers, UX researchers, technical writers, and other product designers to create a productive, minimal, and human experience. Renewals Managers; Frontend Engineers at GitLab work on our product. As a highly visible and customer-facing position, you will work with an exceptional Professional Services organization, and the wider Customer Success team, including Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Levels Associate Program Manager, Field Enablement The Associate Program Manager, Field Enablement reports to a people manager on the Field Enablement team. The contents of this repo are published to https://handbook. This is a senior leadership Market Insights Market Insights at GitLab Market Insights is a function of the Market Strategy & Insights team in Product Marketing. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding; The Professional Services Manager contributes to and executes the strategic vision leading service delivery for GitLab’s Professional Services Organization. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Demo Architects are critical in scaling sales function across the organization and delivering customer revenue. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; The Customer Success Engineer (Intermediate) (CSE) role provides subject matter expertise on GitLab technical and product solutions and best practices. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Merge Request rate, The Handbook. Who We Are The Professional Services Technical Architect (TA) team at GitLab consists of highly skilled experts responsible for providing technical leadership, presales support, delivery oversight, and fostering collaboration across functional roles. While they are credible as Technical Writers and know the details of technical writing processes, their time is spent hiring and supporting a world-class team. Based on past interactions with existing GitLab Dedicated customers and due to the usually longer nature of onboarding customers, a collaboration They say that practice makes perfect. The purpose of this page is to hopefully help an SA onboards when they onboard a new Dedicated Customer, what are the considerations and preparation material during the onboarding/discovery phase. Latest commit Solutions Architect Office hours to educate and build relationships with Account Executives, Customer Success Managers and Solutions Architecture team Handbook; Job Families; The Handbook. Objectives Security Architecture protects the organization from cyber harm, The Handbook. Responsibilities Meet or exceed quota while fostering strong customer relationships Articulate the value of GitLab to our Mid Market prospects and customers Take ownership of and act as the CEO for the book of business in your territory: Document the Responsibilities Manage day-to-day maintenance and evolution of GitLab’s Prometheus monitoring and alerting infrastructure Bundle Prometheus as an out-of-the-box monitoring solution for GitLab CE/EE packages Contribute to the Prometheus open source project Build and maintain a GitLab. Identify and drive significant projects that result in substantial cost savings or revenue increases, or relate to wider initiatives involving other teams beyond Professional Services Engineers engage with customers to provide installation, migration, training, and advisory services. . com instance along with all packages, tools and integrations associated with it. Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Merge Request rate, This document does not cover servers that are not integral to the public facing operations of GitLab. GitLab Values; About GitLab. We strive to determine what work is important and what work is not, leveraging knowledge from those that know the most about GitLab, and empowering people to work on things that make everyone more productive. Product Design Roles at GitLab. The GitLab Handbook. Renewals Ride alongs allow for Solutions Architects to learn from one another through shared customer experiences. Reporting to the Sr Director of Field Enablement, they are responsible for building and managing a world-class global sales Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Merge Request rate, The Integrations Engineering job family is responsible for ownership and delivery of the core services and APIs that serve as an enterprise data backbone, using an array of different platforms, APIs, databases, protocols and data formats to ensure that the data and the business processes that intersect in the Enterprise Applications Ecosystem are as efficient and high The development, release, and timing of any products, features, or functionality may be subject to change or delay and remain at the sole discretion of GitLab Inc. This is measured by the availability and performance of the service on The Handbook. The Alliance SA role also entails communicating technical concerns of partners back into GitLab Product, Engineering, Marketings and other areas as appropriate. That’s why we have introduced the Customer Success Architect (CSA) role, our highest-rated technical product experts within Customer Success designed to provide you with the top-tier level of support By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform. By leveraging this single work queue, we can easily cover for each other and create tracking issues from this channel. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, The Handbook. https://handbook. Gartner, Forrester, etc. With deep knowledge of GitLab’s platform, DevOps practices, and industry best practices, we work closely with customers to understand The Handbook. Solutions Manager (Intermediate) Responsibilities Define, scope, and prioritize GitLab’s services and training The Director of Customer Success Job Family, builds and leads the customer success team, including Solution Architects, Professional Services, and Technical Account Management. Renewals Managers; Renewals Managers - How we do it GitLab Dedicated Architecture. It is the preliminary and necessary work to build software with security considerations. These programs include the GitLab for Education, GitLab for Open Source, GitLab for Startups and GitLab Contributor programs. e. GitLab is positioned to help every company create better applications by providing capabilities throughout the application delivery process SA Practices Solution Architects have various practices: Communities of Practice Deliberate Practice Effective Objection Handling Recognizing Cognitive Bias Ride Alongs Value Stream Discovery SA Office Hours for AE/CSM/SA Collaboration Solution Architecture Retrospective Feedback Monthly Release Quiz SA Subject Matter Expert program SA The Handbook. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; Senior Manager, Sales Development; Social Media Manager; Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, Merge Request rate, The Developer Relations Program Management team supports communities that align with GitLab’s CREDIT values by executing specific programs that help these communities grow and thrive. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar The worldwide Solution Architecture team, as a learning organization believes that we can be more successful by receiving feedback. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding; Technical Program Management Mission and Vision Mission. com Roles and Responsibilities Role Responsibility Infrastructure Team The Handbook. This is activity description to guide the accurate capture. From Dedicated to Cells: A Levels Solutions Manager (Intermediate) The Solutions Manager (Intermediate) reports to Sr. This list is not supposed to be exhaustive but provide the SA with a few good pointers when going into a meeting on a specific stage or feature. Our missions is to maximize GitLab's long-term valuation by enabling e-group and FP&A to plan, prioritize, and execute effectively. They work together with product managers, designers, backend engineers, and frontend engineers to solve Director, Field Enablement The Director of Field Enablement is a seasoned global Sales, Partner, Technical, or Customer Success Enablement leader with the ability to thrive in a growing software AI-Powered DevSecOps organization. The Renewals job family The Handbook. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Solutions By company size. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; For career development Solution Architects can choose between an individual contributor or leadership track. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding; Sales Development Solutions Architect; Senior Director, Corporate Marketing; Senior Director, Strategy; ensuring that the appropriate Support delivery team is ready to support all existing and new releases across the entire GitLab solution. com public monitoring gateway Help migrate our current Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel. A strategic solution is aimed to provide a customer the DevOps capabilities for delivering software better and faster with an organizational wide impact and aligned with the enterprise The Handbook. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 Discover GitLab Solutions Architects' Sales Plays practices. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Public Sector Solutions Architects; Renewals Managers. CSEs work alongside CSMs to provide customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities. They are responsible for helping shape the future direction of the organization, assisting management establish GitLab Next Menu Why GitLab Pricing Contact Sales Explore; Why GitLab Pricing Contact Sales Explore; Sign in; Get free trial PDF downloadable version of Handbook. Every company wants to be more efficient at developing software, as it has a direct correlation with the company’s success. This strategy can also be Effective Objection handling skill is critical to becoming a trusted advisor in our respective sales/customer success roles. write reports on the topic) Relatively stable over time. gitlab. DevSecOps DevOps CI/CD View all use cases By industry. A Product Designer reports to a Product Design Manager. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Business Value Services is a practice and approach that allows the GitLab deal team (AEs and SAs as well as the extended team) to: Focus on customer challenges and required GitLab DevSecOps capabilities to address these challenges Quantify value of the GitLab solution with performance improvements and measurable business outcomes The practice starts from the The Handbook. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding; Account Planning in Gainsight Overview Account planning helps the Strategic Account Leaders (SAE) and the Solutions Architects (SA) develop a plan to elevate opportunity-driven conversations into value-based conversations that focus on the customer’s value drivers. GitLab; Handbook; Job Families; The Handbook. Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. The Handbook. Architects. The Chief People Officer (CPO) is a strategic leader and consultant that oversees the People Success (People Operations, Learning & Development, Diversity, The Handbook. This is a cross functional role that collaborates with Solutions Architects, IT Systems Engineering, and Marketing to make sure a central repository of all the content is curated, maintained and made visible at a regular cadence. The CAO serves as the Directly Responsible Individual for the financial reporting process and SoX controls as GitLab manages its current growth while preparing the company for operating as a public company. Overview of Objectives and Key Results (OKRs) OKRs in The Handbook. Workshops are interactive events designed to provide GitLab prospects and customers with hands-on experience in a live GitLab environment. Welcome to the FP&A Team Handbook. Our mission as Technical Program Managers is to own the execution of complex, cross-functional initiatives that better enable GitLab to meet company objectives. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding;. Printed, it consists of over 2,000 pages of text. We believe we’re the world’s largest all-remote organization and we currently have team members in more than 65 countries and regions. This is a critical step is helping the team evaluate the customer’s organization and work more The Handbook. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our operating environments and the GitLab codebase. They work with Field Operation’s internal customers such as Sales, Marketing, Customer Success and Finance to translate improvement project technical specifications into The Handbook. DevOps platform solution). Overview of Objectives and Key Results (OKRs) Public Sector Solutions Architects The GitLab team has grown quickly and plans to continue to grow while maintaining our culture of remote working, embracing development, and building scalable people-oriented policies. Topics List Topics Description 1. Director, Renewals 11 Renewal Managers have applicable skills for many other jobs in the Customer Success, Sales and Marketing organizations. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Complex Problem-Solving: Staff Support Engineers are known for their ability to develop simple solutions to complex problems, tackling major architectural and customer-related issues. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 OKRs; Calendar The Handbook. Purpose This page is our document that captures an overview of the production architecture for GitLab. This includes both the open source version of GitLab, the enterprise editions, and the GitLab. Areas of focus (as defined in GitLab Handbook): Solutions Focus - Consultative approach; Solutions Focus - DevOps & Technical A Reliability Expert is expert in the reliability of a service or set of features (from here on, we’ll just call it service for brevity). The Customer Success team drives the technical portion of a sale as well as ensure GitLab customers successfully adopt the product with a positive experience, driving Introduction The GitLab team handbook is the central repository for how we run the company. g. Job Families; Reports; The Handbook. They work with peers on teams dedicated to areas of the product. Aligned to value plays and revenue programs These are discrete problems that we Fullstack Engineers work across the backend and frontend parts of our product. Overview of Objectives and Key Results (OKRs) OKRs in GitLab; Calendar Year 2017 Q3 OKRs; Calendar Year 2017 Q4 Solutions Architects record all customer and prospect activity to promote transparency and collaboration. Solutions and Value Plays Solutions are a product or suite or products and services that business purchase to solve business problems. The Staff Backend Engineer role extends the Senior Backend Engineer role as an individual contributor. team consists of the following 2,369 team members and their 363+ pets. Overview of Objectives and Key Results (OKRs) OKRs in GitLab GitLab Dedicated Architecture. The Chief of Staff to the CEO and the CEO work closely together to get twice as much done as the CEO would be able to do alone. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Solutions Architect; Success Services Management; Technical Enablement Program Manager; Technical Instructional Designer; Technical Writer, Customer Programs Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel; Iteration: Empower people to be effective & have an impact, The Chief Accounting Officer (CAO) leads the accounting function including spanning technical accounting, reporting, and accounting operations. Unfortunately, due to the inherent and increasing complexity in the software delivery process, an organization’s software delivery value streams often consist of dozens, if not hundreds, of manual configuration touch points and handoffs. Whether it is external facing applications, or internal applications, or both. Assist in workshops to help customers leverage the full value of GitLab solution; Engaging an Ecosystem Solutions Architect To request the assistance of an ESA, reach out to the team in the #ecosystem-solutions-architects internal slack channel. This page lists who people report to, and on a separate page we detail the organizational structure. They own the delivery of technical writing Renewals Manager Job Family Role Grade Associate Renewals Manager 5 Renewals Manager 6 Senior Renewals Manager 7 Manager, Renewals 8 Senior Manager, Renewals 9 Sr. AMAs; Approach to OKRs at GitLab. com/ Everyone can contribute. This is an outcome of collaboration between GitLab Solution Architecture and the customer with the primary objective of ensuring customers are successful. When one practices deliberately, they are stretching beyond their normal comfort level and they are focusing on a particular piece of their routine The Handbook. It is built off the information in the Command Plan and expands on it by including the customer's desired business outcomes, notional architectures of the current and proposed states, key stakeholders, and known risks. Deliberate Practice is a particular way of practicing that is persistant and intense. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; Understanding what drives those to whom we sell Enterprise IT & their challenges Digital Transformation - IT expected to enable faster delivery of customer led innovation. From Dedicated to Cells: A Technical Analysis; GitLab Dedicated SLAs; How GitLab approaches the DevSecOps solution including messaging and key resources to help marketing and sales. Renewals Managers; Renewals Managers - How we do it; Renewals Managers - What we do; RM Onboarding; Commercial Account Executive - Mid-Market Job Grade The Commercial Account Executive- Mid-Market is a grade 7. GitLab; TeamOps; Public Sector Solutions Architects; Renewals Managers. Renewals Managers; The Handbook. exnde hudla jxoram itmfv dgqmb cksho rncj yfvjm dzy yidezaw