Microsoft flow send email from shared mailbox specified folder not found Sounds good in theory, but when I add a file to the When moving emails from a shared mailbox inbox to another sub-folder within the mailbox, a duplicate copy will be created in the recoverable deleted items folder. > Type the shared email address and click OK. When I logon directly to the shared mailbox using Outlook web app, then it does send emails as the shared mailbox and stores them in the shared mailbox Sent Items folder. This helps to respond In this scenario, the mail-enabled public folder and the users who are sending email messages to it are in the same organization. 5. Go to Outlook> File> Add Account as below and add the shared mailbox as a secondary account. Hi, I set up a change notification through Microsoft graph API (so Microsoft would send webhooks to our server of new emails in a particular email account). The email still gets moved but a duplicate is made in the recover deleted items folder, so the email doesn't appear in deleted items folder but in the menu that appears when you select "Recover Items A place to discuss, share, and problem solve all things Microsoft Power Automate formerly Microsoft Flow related. As a workaround, query for room lists using Get rooms in room list (V2). We are happy to assist you. Select the option of ” send to people or public group” and then choose the shared mailbox address, click the Next. 4. While all the folders are visible in the shared mailbox, I am now not able to send messages from that account. " SendAs permission by definition only gives a user rights to SendAS another user not access folders in their Mailbox. They had been working before. This opens advanced find dialog - click the Browse button to reveal the full path to the e-mail. Read. i am using "Send email from shared mailbox" and when ever i try to run the flow it works fine , however when any other user runs the f I have an automation that has been running for a long period of time without any issues. Tried assigning my email address in the email option, didn’t work; Unchecking the only unread emails option, didn’t work; Reducing the top emails number/ Increasing it didn’t work Based on the message trace result, I found the email may be delivered to the sent items folder, please check if there is any message header associated with the emails in the send items folders of both the personal mailbox and shared mailbox. Users send messages from a shared mailbox on which they have Send As or Send on Behalf access rights. This step will let us enter Outlook Web App interface of the Shared Mailbox. And it is from ACP that I wish to send emails from through the Flow. Harassment is any behavior intended to disturb or upset a person or group of people. I've been struggling with a flow that stops working when it gets to the last step "Send an e-mail from a Shared inbox". And the settings in We have recently had issue that new flows using the Outlook step "Send from shared email box" are failing. Hi All, I'm hoping that this is a pretty simple solution. Still looking a way to operate our email flow. ), REST APIs, and object models. Microsoft Exchange Online: A Microsoft email and calendaring hosted service. In previous Outlook versions it was possible to apply a rule to emails 'sent on behalf of a specific mailbox', but this condition does Sending emails from a shared mailbox adds polish to your Power Automate workflows! Here's how to configure the permissions and action settings to send email As mentioned in this answer App-only authorization is currently not supported for accessing OneDrive for Business through Microsoft Graph API and will throw 404 FILE NOT FOUND exceptions. Per your description, the issue happens when you use Power Automate flow. com, it will received it, if anything else, it does not. Hi, I tried to read a shared mail box but im running into an issue: "The specified object was not found in the store. Add your shared mailbox email id. Be sure to check out the links in the sidebar, be respectful, and let's all go with the Flow! Exchange Hybrid, system mailbox not found when approving message Emails in Shared Mailbox Moving to Deleted Folder Automatically Here are the top how-to scenarios for email in Microsoft Power Automate, with examples of how to achieve them. I'd like to move a copy of emails that I send using a specific group address but not those sent using my primary address. Management: The act or process of organizing, handling, directing or controlling something. If users have full access permission on shared mailbox, user can move email from sharedmailbox inbox folder to sub folder. All ChannelMessage. We need to manually drag drop to the shared box. By default, messages sent from the shared mailbox aren't saved to the Sent Items folder of the shared mailbox. You can try removing and re-adding the shared mailbox to your Outlook profile. " Ive searched alot of forms already and tried multple things like specifying the mailbox with A flow that was running fine for months has suddenly failed with this error: "The specified object was not found in the store. The work around is that I move all the emails from the licensed account Outbox folder to the shared box Drafts folder, open each email one by one and change the From to Other Email Address, select the shared mailbox. I have been granted delegate rights to someone's email box however I am not able to open his mailbox after the account setting steps. After thorough research and consulting, it has been determined that there is currently no way in Outlook to use the Search folder feature in shared 4. Testing the flow from the designer helps you to quickly see the flow run as the flow is executed. After restarting outlook I can now view their inbox in my inbox however their folder did not appear in my side panel (so I can't separate my mail from theirs). We are experiencing issue in sending automated emails (using Power Automate) thru 'Send Email from Shared Mailbox'. I created a new connection to the shared mailbox and . I want to create rules that work in a shared mailbox. I remember way back when I first started using OWA, the only thing that appeared there was my name and I had to "open" We would like to show you a description here but the site won’t allow us. Shared". Click on 'Search' This will show you a list of all the hard delete activities for the selected shared mailbox within the specified date In the meantime, go to File > Choose Account Settings, > select Account Settings from the menu > Select the Email tab > make sure the correct account is highlighted, then choose Change > Choose More Settings > Advanced Tab > Uncheck the "Download shared folders" > Ok > Next > Done >Close Outlook and open it up again. ) In some cases we needed the incoming mail to go to another list (special contests etc), so I assigned a slightly different mail as secondary email address for the shared mailbox, and in the flows, when you enter that second email address (ie. Will my flow trigger if I move email from one folder to another folder? No. In my experience, NotFound can be returned when you do not have permission to access the object in the Exchange store. It is happening when some of us are using shared email inboxes and another user said he can't send from his personal inbox. The same feature works fine in other flows - there are at least So in my case, I resolved this by changing from “Send an email from a shared mailbox” to “Send an email (v2)”, and then changing the from to the correct email address. I have a flow which is connected to a SharePoint document library. A new The final step of my flow uses "Send an email (V2)" to deliver results to the calling user. message. resend. I know we have limited options since we are running Microsoft 365. i have to gave the full access to no-reply then my colleague was able to use no-reply (shared mailbox) to send have the flow send out email. contest special @ company, instead of the main contest @ company) in the field “To” – flow indeed route only these mails to a Hi Katies82, Regarding your demand, I’d like to confirm whether there are any other accounts that can send from the shared mailbox, if not, I recommend you could contact admin to set up a mail flow rule to redirect the specific kind of email to the shared mailbox, then create an inbox rule in Outlook client to remove this kind of email from your Sent Items folder, detailed Hi all, not sure if this is the right place to be posting this but I couldn’t see a dedicated Power Automate community or group on the list 🙂 We’ve been using a Power Automate workflow for a few months now to send scanned documents to a SharePoint area so that our whole admin team can see that one place and process the documents accoridngly. The distribution list admin must first give you permissions to the shared mailbox. Here are instructions for turning this off in the old outlook: Outlook Office 365 shared mailboxes - Emailgistics Hi AllroadsIT, Sorry for the misunderstanding. "The specified object was not found in the store. Looking at the shared mailbox, it appears that there is a large chunk of Sent Items missing from the Sent Items folder (most of the month of January 2021). kindly check whether the alias is selected in the addresses to send from in the web. 404, "message": "The specified object was not found in the store. Once shared mailbox email id updated, you are able to see Shred mailbox email id in “From “ field. Send an email from a shared mail box (V2) You need to add [email protected] to your shared mailbox([email protected]). Microsoft Outlook cannot access the specified folder location. Once you’ve enabled these options, test sending an email from the shared mailbox to verify that it is now saved in the Sent Items folder. Instead the draft sits in the personal box draft folder. You do not have permission to send the message on behalf of the specified user. Do you have 2 copies of the Cars folder in 2 different locations? If you are using Office Outlook desktop software (not Windows Mail), you can find the folder using these steps - Open a message you found the press Ctrl-Shift-F on the message. Try adding the permissions again I am running into an issue with Microsoft Flow to create appointments on another calendar that my account as Send As permission to. Hi Sinan, Greetings. (Although they have also tried creating the rule on emails in the shared mailbox and get teh same issue. Dear Shruti Mishra, Greetings! Thank you for posting in Microsoft Community. Any help for fix will be much appreciated! Thank you! For example, clearly the "Send from Shared Mailbox" action behaves as @Jcook describes, since it is triggered via Power App, it is using the Power App user's connection (and despite the secondary user now having Send As permission on the Shared Mailbox, it appears I need to grant them "Full Access" which is not an option here). Alternative Email Clients: If the issue is critical to your workflow and no immediate solution is available, consider using an alternative email client that supports this functionality until Microsoft resolves the issue in the new Outlook The emails do not arrive from external senders. or you can open the shared mailbox in outlook client. I had an open support ticket with Microsoft today to confirm this was the case, even Hi, I would like to ask, is possible to send email from shared mailbox, where sender is alias of shared mailbox. I am very new to Outlook and don't normally use a shared mailbox. What is more annoying is that this functionality USED TO WORK. In some cases we needed the incoming mail to go to another list (special contests etc), so I assigned a slightly different mail as secondary email address for the shared mailbox, and in the flows, when you enter that second email address (ie. This will put the shared mailbox into online mode and it will not require any sort of send and recieve/syncing to update the shared mailbox folders. You can try to change the search conditions to see if you can find it, every email sent from Office 365 will be recorded. Threats include any threat of violence, or harm to another. Thank you for reaching out to us for this issue. In the new Outlook Web interface, I have no way to see my root folder. The error could potentially be caused by lack of access permissions. If you are unable to send emails from a shared mailbox in Outlook using Office 365, and you have already tried adding I've been an avid user of Flows/Automate for a few years and a Flow I have had untouched for months is no longer sending emails as instructed. Since couple of days ago, our Microsoft flow actions on Outlook 365 (mark email as read and move email) keeps on failing. Yes, a shared mailbox on OWA (Outlook Web App) can see subfolders if the owner of the shared mailbox has granted the necessary permissions to access those subfolders. 7. If an email comes from @internaldomain. 3. [Duplicate emails in User and Shared mailbox] Issue Symptom: I have emails where a message To: Primary and CC: Shared maibox for 3. Send" and "Mail. and this seems to work perfectly for most shared mailboxes. When I am looking for a solution to a problem we have with duplicated sent items in a shared mailbox and a user's personal mailbox. email":"To participate in the community, you must first verify your email address. In the field that follows I entered the mailaddress of the shared mailbox. Check if the folder is set to "Visible" for your Thank you Stacey, That has resolved the first problem. This flow tutorial explains, an example on Power Automate send email from shared mailbox and Power automate send email from Shared mailbox Html. , Default folder Inbox not found". I went to add it to the side panel manually and it has appeared on the side panel but it comes up with: The verification email was sent to {email}. I do not see the option to see the 'Addresses to send from' in my email. To test your flow, either add a new item in SharePoint list by adding a new item, or initiate the test run directly from the flow designer. You are not authorized to send mail on behalf of the specified sending account Specified folder not found. ReadWrite. The Since if an email is not sent properly, there will be corresponding prompts or non-delivery reports bounce back. Based on your description, you are receiving all email for your shared inbox to junk folder. Send an email (V2) is great and allows sending from another user/shared mailbox, but lacks ability to place options into the message body as above. Click shared. It is erroring on the recipient email address: I have also tried the alternative actions " Ive registered an Azure AD application with the API permissions of "Mail. In the 'Users' section, select the shared mailbox in question. It will not show flags in the shared mailbox. If you want to apply a rule to a shared mailbox, you must add the shared mailbox account into Outlook and then sign in with your own credentials. For Classic outlook. In the Mail > Automatic processing section choose Inbox and sweep rules. They are creating rules in their personal accounts that send email to a folder that exists on the shared account. For example, if my shared mailbox is *** Email address is removed for privacy ***, then I go to https://outlook. Is there Hi there, I am using Outlook 365 and have an issue with opening another mailbox using my profile on laptop and web. Just go to Microsoft 365 admin center, select your shared mailbox and add [email protected] Note: It might take up to 60 minutes for the change to be effective in Outlook and OWA. I have been using "When a new email arrives in shared mailbox V2" to do so and it worked pretty well until we tried moving Emails into the folder that was a couple of days only and the flow dosen't trigger. To do it, click File tab > Choose Account Settings, then select Account Settings from the menu. " Hi Kevin. Any help appreciated. All Channel. Go to Teams & groups > Shared Mailboxes. Or you can check the newest emails from this shared mailbox to see if you can capture it using Message Trace. Do we have a fix or a rule where this could be acheived ? Hi, I'm trying to use the Get Emails (V3) function. Select the shared mailbox and click on Edit under Sent items. (i. Recently, I’ve begun to encounter this issue: Using the ‘Send Mail’ activity to send email from shared mailbox, Using Microsoft exchange activity’s to send email. Here are the information as below: Tittle: Some users may be unable to move folders in shared mailboxes using Outlook on the web Scope of impact: This issue may impact some users who are served through the affected infrastructure and are attempting Generally, a shared mailbox is different from a normal mailbox because a shared mailbox doesn’t have a license, so Outlook won’t treat this shared mailbox as a “user account”. I don't move it there but the email gets auto-moved to "deleted" in my shared mailbox. Multiple people read shared mailboxes, and having an email there that was not addressed to that mailbox can be confusing. Is the email in “Junk” folder of the shared mailbox? 2. Then you will be able to access the Shared mail box mail folder. I found an maybe even simpler fix: Ensure the user has permission to see and send as the shared mailbox account, then send an email to the shared mailbox as the shared mailbox. All In PowerAutomate, when a flow has When a new email arrives in a shared mailbox (V2) trigger, for example, you notice any of the following: The flow isn't triggering for all the emails that come into the mailbox. To test the flow from the designer, follow these steps. , Default folder Root not found. In the 'Activities' section, select 'Mailbox activities' and then 'Hard delete' 6. You may check Send an email from a shared mailbox: Send an email from a shared mailbox (V2) The operation is expected to work for the Microsoft 365 shared mailbox feature only. Open Outlook and go to the shared mailbox. My flow works for pointing to the Shared inbox but I need it to go to a subfolder inside it. The intention is to send emails from, and maybe to, a shared mailbox. I have a rule to move a copy of the sent email to a folder I've created, but can't find how to only copy those sent Once you have done this, you should be able to select the shared mailbox folder as the destination folder for your rule. I'm able to put the shared inbox name into the "Original Mailbox Address" field but the Folder field still reflects the folders in my personal inbox. If I create an manually triggered flow that sends an email from the shared box and I run it, it works. Send email to a distribution list. The specified object was not found in the store. 2 -Ensure that you have the necessary permissions to access I have a shared mailbox connected to my own mail addres. In the flow designer, on the top command bar, select I need an action to trigger when ever a mails is moved into a sub folder. and check if it syncs; If not, Repeat the Hi Darren Pollard, Good day! Thank you for posting to Microsoft Community. Emails sent from the user's mailbox will be preserved in the sent items folder, even if they are sent as the shared mailbox to which this user is a delegate. Here is a thread where customers discussed the same issue as yours. I see an Apply to each action around the Send an email action, causing separate emails I am trying to read emails of users in a tenant. I have access to a shared mailbox, I made an automated flow that sends an email with options (this is an automatic reply) when that shared mailbox receives a new email, on my test I am getting this reply, just that the sender from this email is not the shared mailbox, is the main mailbox. 2. You could take a look. After adding the mailbox successfully, you can see the mailbox under Account settings. In this case, Shared Mailboxes are MORE in need of arrival notification than standard mailboxes, as Users will not be viewing the shared mailboxes constantly, but need to know IMMEDIATELY when an email arrives into the shared mailbox. Created another profile . Select the Settings menu icon. If you move the form to a Group or Team, response notifications will not be sent to an email address from Forms natively. In the flow, search for and select the “Office 365 Outlook – Send an email” action. All APIConnectors. Try clearing the ost file. Use Rules: As a workaround, create a rule to automatically move emails from the shared mailbox to a specific folder in your personal mailbox. I understand that you are experiencing an issue with the New Outlook Shared Mailbox where deleted messages go to the user's Deleted Items instead of the Shared Mailbox's Deleted Items. Thank you in advance. Details: DataSourceKind=Exchange DataSourcePath=[mail address from the I send email from both my primary address (name@domain), and also the group addresses (groupname@domain). Apparently this is a permissions issue, but where is this permission set? In my understanding, this is by design. Message could not be sent from a shared mailbox. I don't have a stuck message to test with and when I try using send later, it is stored in my own account's outbox, not the shared mailbox's outbox. When I select "calendar" I receive the following message: Is there a way to connect with a shared Calendar? The specified object was not found in the store. If I create an manually triggered flow that sends an email from Seems like trigger is not working when new email is in Inbox. It lacks the ability or to send from another user or shared mailbox. The admin has granted consent for the following permissions: offline_access AccessReview. Given the situation, please confirm the following information for further troubleshooting: 1. As an aside, I also have access to a shared mailbox we'll call "PI". Select a shared mailbox and click the edit icon. I've been able to add the shared folder to access the emails from the shared mailbox into the account, however the email address of the shared mailbox is not one of the options when I go to select "From" to change the message coming from my account rather than the shared account. Instead, they are saved to the Sent Items folder of the person who sent the Hello IPC_ahaas, Good day! Thanks for posting in the Microsoft Community. The only option is to store a copy of the sent item to that shared mailbox. Tried Possibilities. >> If the flag is added, its working. An employee recently left our organization, so we converted their mailbox to a shared mailbox. , Default folder Inbox not Use the Send an email from a shared mailbox (V2) action, and specify the shared mailbox address to send email from a shared mailbox. The operation failed. It is being used as a ‘shared’ mailbox. The flow I'm working on is supposed to move the attachment(s) of mail going into these folders (to Azure Blob Storage), and then mark the email as read. Furthermore, if you’re referring to shared mailbox and rule is server-side, we recommend you create rule for it via Outlook Web App: In Outlook Web App, please click Avatar, select “Open another mailbox”, and input address of shared mailbox in search field. Solution #1 is to It does not seem to be possible anymore to create a rule for the following: Save copies of emails sent through a shared mailbox in the Sent Items folder of that shared mailbox in addition to saving a copy in one's personal Sent Items folder. I ran a message Trace and it says it was delivered I seem to have spoken too soon. 1. the "From (send as)" field found in other email options. "The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account. Here is the exception message I’m getting: Send Mail: Code: ErrorItemNotFound Message: The specified object was We would like to show you a description here but the site won’t allow us. ) When the folder was first created it worked ok, then at some point it just stopped. Purpose of this flow: Whenever a report arrives in a shared mailbox (Inbox), take this report and place it in a sharepoint folder. You can then create a new rule and select the shared mailbox folder as the destination Send an email from a shared mailbox: Send an email from a shared mailbox (V2) The operation is expected to work for the Microsoft 365 shared mailbox feature only. Shared mailbox is not getting emails from external address. I have verified that I can send emails using the Flow Shared Mailbox action and it sends from mailbox PI. Type in the address/name of the shared mailbox in question, then press the Open button. office365. An object could not be found". This behavior is expected if you are using an Office 365 Group mailbox. > Select the Email tab and choose the account to Change. Found shared mailbox as possible solution. When I send an email from one of these, the message does not show up in the 'sent' folder rather in my own account in the 'outbox' folder. When a New Email Arrives in a Shared Mailbox (v2) Here, we’ll see how to send messages to Microsoft Teams chat, when a new email arrives in a shared mailbox of Outlook using Power Automate. Make the shared mailbox as default there to set the default send address as needed. Send. Workaround for rooms returned over 100: Get rooms (V2) The number of rooms returned is limited to 100. The shared mailbox is auto mapped on Outlook Desktop App and several users have access to the same shared mailbox. To fix it, you need to ensure that all users have the necessary permissions to move emails in the shared mailbox. JSON, CSV, XML, etc. Send a beautifully formatted email. I will add each of the Contacts to the distribution list. I want to send this mail from different applications or services. In the future, more and more features will be released if some great feature suggested to be kept. *Shared mailbox is without We have recently had issue that new flows using the Outlook step "Send from shared email box" are failing. The issue may be caused by the shared mailbox has not been migrated to Office 365. I have a cloud flow that is triggered when an email arrives in a folder. This may be accomplished using the Office365 portal or PowerShell. I have created shared mailbox and set permission, Currently, it is not feasible for a shared mailbox to have a new email notification while adding the shared mailbox via automapping. Here's how. 3). Make sure that whatever credentials you use had full mailbox access rights to the target MB. The flow isn't triggering for emails with attachments. I'm trying to send an email to all the approvers. An object cannot be found. . When a user sends an email from the shared mailbox, it saves a copy of the email in the 'sent items Based on your description, after adding the shared mailbox, you got error: "Cannot display the folder. Multiple people work in this shared box and the rules must be visible for everyone. Select the option of ” move it to specified folder” or Select the option of ” delete it” , click the Next. To change your email, visit My Settings. and choose Mail. , Cannot submit message. I think I found that even though I was giving the Send email step the base64 encoded attachment, PowerAutomate was encoding it AGAIN. The issue is that the "When a new email arrives" trigger only allows you to select a single Folder. Ensure that the folder is not hidden. One function we use this for is to send a draft email and its attachments on behalf of the users. Log into Office 365 Exchange Admin center with an admin account 2). Send We would like to show you a description here but the site won’t allow us. The flow should be automatically triggered whenever new email arrives. This works if we create the appointment via the administrators calendar, but not when we specify the account of another user that was created through the Exchange Admin Center (ECP). If you requirement is to remove the Send as permission, here are the steps: 1). > Choose More Settings > Advanced > Add. We have migrated from on premises to Exchange 365 this year. Moreover, share detailed information on how you created a The method that seems most logical is to send the alert to a Shared Mailbox, and then have all message arriving in that Shared Mailbox forwarded to a distribution list. I am getting an error "404 specified folder not found" error when sending an email from a shared mailbox in a flow. The process failed to get the correct properties. When you use this action, email appears in the Sent folder of your shared mailbox because you're sending it from that account The failed message was "The specified object was not found in the store. It only effects some folders. The flow operation succeeded, however, our You can send Power Automate emails from a shared mailbox, just add "send-as" permission for the account running the connection on the mailbox. Enter the email address of the shared mailbox that you want to access and select Open. We get the error: The specified folder could not be found in the store. The permissions that are set on the mail-enabled public folder identify these users by their Default user permission. According to your docs: In case of shared mailbox access using OAuth, application needs to obtain the access token on behalf of a user but replace Otherwise, the reply will be from your own email with your own signature, not that of the shared mailbox. Another Outlook on the web session opens in a separate window, allowing access to the shared mailbox. click When a user sends an email from a shared mailbox, the email is saved in the Sent Items folder of the user's mailbox, not the shared mailbox's Sent Items folder. It’s not Stack Overflow for Teams Where developers & technologists share private knowledge with coworkers; Advertising & Talent Reach devs & technologists worldwide about your product, service or employer brand; OverflowAI GenAI features for Teams; OverflowAPI Train & fine-tune LLMs; Labs The future of collective knowledge sharing; About the company I manage two shared email accounts. Thank you for any assistance you are able to offer. Select the date range for when the emails were deleted. At first it was not pulling in the e-mail address from an excel I have but I was able to fix that. All messages are sitting in the "Outbox" of the shared mailbox and "Send/Receive All Folders" and "Update Folder" do nothing. Scenario: When a new email arrives in the shared mailbox, it will notify the sender in Microsoft Teams the mail has been delivered successfully. I see that on a automapped shared mailbox it does not save draft emails on its own folder. Hello, I have seen other posts which somewhat describe the issue I am having but mine is slightly different. I solved the problem by replacing the 'Send an Email from a Shared Mailbox (V2)' action with a regular 'Send an Email (V2)' action and added the address of the Shared Mailbox to the Reply to section. May I double confirm whether you have created Shared mailbox or Group mailbox? Generally, using a Shared mailbox, email messages will not deliver to your regular inbox unless you have created any forwarding rules. Your flow will be triggered only when a new email arrives. To solve this I used the password grant_type flow to request the token: A place to discuss, share, and problem solve all things Microsoft Power Automate formerly Microsoft Flow related. I found the answer and it's actually so simple that I feel dumb Click File > Account Settings > Account Settings ; Verify shared mailbox is in list, if not follow steps a-f below Click Close; Click File > Add Account; Add the email address ikn the Email Address Box and click Next Hi Monette, Thanks for posting in the community. All AccessReview. The shared mailbox user can access the subfolders by expanding the shared mailbox folder in the folder pane and then expanding the subfolder they want to access. , Can't connect to the mailbox of user Mailbox database guid: xxxxx-xxxx-xxxx-xxxx-xxxxbecause the ExchangePrincipal object contains outdated information. This is because the user is the one who actually sent the email, even though it was sent on behalf of the shared mailbox; The shared mailboxes don't require a license and can't be added We would like to show you a description here but the site won’t allow us. In the Logic Apps, I have a Send a mail from a Shared Mailbox (v2) and I i found out that if i only gave the access for Send As it wasn't enough. If you are using Outlook on the web, please make sure that you have been granted the necessary permissions to access the shared mailbox. contest special @ company, instead of the main contest @ company) in the field “To” – flow indeed route only these mails to a Hi there, I have been granted access to a shared mailbox. ReadBasic. This post suggests that in order to share a mailbox folder with another user one also has to share their root mailbox. Thank you for raising your concern in this community. e. I am checking my spam folders with no luck. Sometimes, not always, for one of the shared emails, when an email comes in from a specific domain the new email will be moved to the deleted folder. This way the email is sent from the inbox of the person requesting the file, they will always have access to their own mailbox, so it will always 1-Check if the shared mailbox has been added correctly to your Outlook profile. then, go to owa (outlook for web app) and click your avatar ->open another mailbox->input the shared mailbox email address. (I suppose if all you want to do is read items, you might need fewer permissions, but you can trim later on if needed. Hope that helps, or helps other users who were baffled by Microsoft's overly complex and confusing initial response to this problem. The trigger is "For Selected Item" which runs We would like to show you a description here but the site won’t allow us. I will create an Exchange Contact for each of the external users showing their email address. After that, the shared mailbox If the folder is not visible in the web version of Outlook, try to access the shared mailbox from another device or computer to see if the folder appears. My default view shows "> Favorites" and "> Folders" etc. Find the mailbox, click on the shared mailbox in the users list and in the popup, add the permissions for the users that can see the mailbox into the Delegation tab, "Read and manage (Full Access)". If you look at the output of your email action and base64 decode it twice, you should get your source file back? From memory this only happened when running the flow properly, it didn't happen when running a test. (Microsoft Change Notifcations) The change notification sends the Email ID of the new mail to Now I know the message trace shows the email was delivered to the shared mailbox successfully but the email wasn’t in “Inbox” folder of the shared mailbox. If not, please be kindly to refer to Shared Mailbox in Exchange Online to have a try. I was hoping it was in the shared mailbox so I could get a screenshot of what it should look like for you - but the best I can do is show the folders in a shared mailbox that is in online mode. Flag somehow the folder. Is there a power automate flow that I can use for the following use case: If I receive an email from specified sender with a specified subject line, take the attachment in that email and drop the attachment into a Regarding the “Shared company mailbox”, does it refer to a shared mailbox of your organization in Office 365? If so, there are two scenarios of your problem: Scenario 1: you are encountering this issue in the Outlook desktop client, and you can see the shared mailbox from the left folder pane, but you cannot open it. Colleague2 has access to send email from the Shared Mailbox we'll call "ACP". So please check if you have full access permission about it. If above method not works, we recommend you to kindly check if delegated user are able to send email from Outlook web app by open shared mailbox as another mailbox or not. I was wondering that did you mean when you access the shared mailbox to receive emails sent to it, all the email are going the shared mailbox's junk folder? To include the “Send an Email” action in Power Automate for sending emails from a shared mailbox, follow these steps: Open Power Automate and create a new flow. I've tried to also send the message using the Outlook Web App. We would like to show you a description here but the site won’t allow us. ","email. And definitely, New Outlook is still working on product features development and improvement. Let the users add the shared mailbox under the primary mailbox manually. If you’re getting emails from your mailbox and move it to a shared mailbox, you will move the email. Enable the options for saving copies of sent items in both the primary and shared mailbox folders. other computers with the status "connected" can see the mail's that are "stuck". The flow says it is successful and the step is succeeded (has the green tick) but doesn't actually send the email. I am trying to setup a rule in a shared email inbox that will send a reply automatically after we categorize an email then move that email into another folder so that we can keep the inbox clean and organized. I have Just done a test in OWA, and I don’t face any issue replying or forwarding an email with attachments from a shared mailbox when it is added as another mailbox under my primary mailbox. on other computers when selecting the shared mailbox incoming mail folder the status changes to "online" when selecting the outgoing mail folder status changes to "connnected". I have ticked the setting Allow External Users to email this Group and I can now send emails from the same domain and external to the group. To check this, right-click on the mailbox name in the Outlook 365 app and select "Folder Permissions". >> The Task list only shows flags from accounts added to your profile as accounts. I don't know what others will have done for this, but I contacted Microsoft about this exact scenario: I want to send a mail as a fixed user ( [email protected]) which has a mailbox in Azure. Be sure to check out the links in the sidebar, be respectful, and let's all go with the Flow! How to create rules to automatically move incoming mail to folders on a shared mailbox? Attach and send all email in a folder to a an email of my choice But I need to access shared mailbox, that account has access to. Are the subfolders in question located in the shared mailbox's inbox or a separate folder? The problem is likely due to permissions issues. It is a little confusing as I would have expected all group members to have the necessary permissions to send to the shared mailbox but it has fixed it. " Firstly, I want to confirm that whether you added the shared mailbox and assign the permission to your own business mailbox When the shared mailbox emails, when flagged, shows up as flagged just on the email, but doesnt show up on the right handside. Obviously we will have to manually run this email as we will manually categorize the messages after they come in. Hi All, i am trying to run a simple workflow where in i am creating an excel file on sharepoint document library and sending that as an attachment through the mail. Tried creating a subfolder under Inbox and changing the folder to Inbox\New_folder, worked on my colleague’s machine, not mine. Hello Lekisha Kelly, As further investigation from my side, this is Service Incident (EX809748) from Microsoft 365. The verification email was sent to {email}. Till now I was able to do this: When I create a new message, it automatically selects the sending account based on the folder in a shared mailbox that I'm currently in, instead of using the one default configured account. This is possible but only do it if you’re sure that it’s the right thing to do. >> What happens when you try to flag a message? Nothing. g. once you get the full access permission, the Dear Dom Annicette, . When you reply to an email from the shared mailbox via your primary mailbox, the reply is stored in your own sent items folder, not that of the shared mailbox—this may cause confusion for your coworkers as they won't see your reply or in I have an Office 365 account and I use a few shared emails connected to my main account. adding the shared mailbox again manually. if I then share that flow with another user and they run it using my credentials for the outlook step, it fails with this error Choose Open another mailbox. verification. I have a shared mailbox ([email protected]) and I have granted to my user account the permissions "full access", "send as" and also "send on behalf" on the shared mailbox. If not, to open the shared mailbox by going to OWA, click your portrait icon in the top right corner and selecting Open another mailbox. Since you mentioned it used work normally before and there is no email notification in the Junk folder, I would like to request you to connect with the IT admin of your organization and request them to do the message trace in the Exchange Online admin center to see whether the email notifications are received to the shared mailbox: Message trace in the new EAC in I tried to send a email from a shared mailbox which has full access. When the mailbox is "connected" mail in outgoing is not being sent but receive new mail is no issue. For example: emails with a specific subject need to go in a specific folder automatically. , The process failed to get the correct properties. Add an image to your email. PowerShell is a cross-platform (Windows, Linux, and macOS) automation tool and configuration framework optimized for dealing with structured data (e. qhhl wzthj zghaejhm hmjqw tnhxlav rsbbru dztqg zkpm mqc btxhiub